How does work order software improve property maintenance?
Traditionally, work orders are received via phone calls from tenants and then recorded onto sticky notes of paper service requests. Technicians have to waste working time on driving back and forth to the office to pick up work orders. Tenants have to be notified...
How to collect customer feedback in property maintenance?
If you’re providing a good customer experience, odds are that you’re running a successful company. Gathering and utilizing customer feedback is vital for businesses, as it is also a strategic competitive advantage that allows companies to pursue more...
Implementation
Nopsa System Implementation The implementation of the Nopsa system has been made as easy as possible, both in the office and on-site. To get started, only the site information and possibly a list of employees are required. Nopsa is delivered as a cloud service,...
Did customer experience improve by updating our NOPSA software platform?
Last year, we lived in an era of rapid development with our NOPSA construction site access control service. We implemented a new software platform for NOPSA, with the aim to enhance customer experience and improve usability of the software. Our entire team from...
Introducing our new intern in software development
We are delighted to introduce our new intern, Lasse, who is the latest addition to our software development team. Lasse is a third year student at Oulu University of Applied Sciences completing a Bachelor in Engineering. Lasse has a passion for Rust and Kotlin...
How to safeguard customer data in property maintenance? 5 best practices
The nature of property maintenance business requires collection of customer’s personal data, such as phone numbers, apartment numbers, payment details, door codes and email addresses. A lot of the data that maintenance companies collect and store is highly...