Created work requests
Completed tickets
Weekly maintenance requests
LEAN Field Force Management
VALPAS is a field force and quality management system developed for technical and property maintenance companies. Software users are typically companies that provide maintenance services for housing companies, commercial properties and/or industrial plants. The software is provided as a cloud service so all the latest features are available with no additional software updates.
The software includes all the functionalities needed by a technical maintenance company to efficiently manage maintenance, materials and resources. Unlike many traditional ERP systems, Valpas has open interfaces for communications between various software and operators.
VALPAS adapts to the needs of both small and large companies without investments into hardware or setup fees. With our competent and free customer service we can ensure a smooth user experience also when support is needed.
LEAN Field Force Management
VALPAS is a field force and quality management system developed for technical and property maintenance companies. Software users are typically companies that provide maintenance services for housing companies, commercial properties and/or industrial plants. The software is provided as a cloud service so all the latest features are available with no additional software updates.
The software includes all the functionalities needed by a technical maintenance company to efficiently manage maintenance, materials and resources. Unlike many traditional ERP systems, Valpas has open interfaces for communications between various software and operators.
VALPAS adapts to the needs of both small and large companies without investments into hardware or setup fees. With our competent and free customer service we can ensure a smooth user experience also when support is needed.
Features of VALPAS Field Force Management software
Supervision and Resource Management
Map view, calendar functions and resource pool. Read more…
Mobile Field Work
Service Books, Energy Monitoring & Machine Cards
Warehouse Management
Customer Service
Time Tracking
Vehicle Tracking
Invoicing and Ledger
Allocation of jobs based on workload and location- Automated communication for both employees and customers
- Faster and more accurate billing
Job requests in real-time to your mobile device and a clear job list- Easy job reset and documentation right on the worksite
- Transfer of work to subcontractor when needed
Maintain maintenance processes comprehensively- Customized profitability for customer
- Time spent on worksites
- Better customer satisfaction
Leave job requests through the most convenient channel- Fast response times and up-to-date information on the status of the work
- Smooth and transparent service as well as solid report of work done
How can you streamline maintenance processes with VALPAS?
Below is an example of how Valpas helps you manage field work more effectively. The diagram compares the traditional maintenance requests process with the Valpas system processes. Digitization enhances communication between the customer, customer service representative, work management, service personnel, subcontractors and other stakeholders. When the customer makes a maintenance request or a fault report with an electronic form, the information is transmitted automatically the maintenance company or directly to the service technician’s mobile device. The customer is kept up-to-date on the progress of the job through automatic email notifications. Automatic messages are sent based on the status of the job request and the comments made by the technician. Customer experience is imprived through streamlining maintenance processes with the help of the VALPAS system.
VALPAS -Field Force Management brings transparency to the different sectors of maintenance management. Modern and custom-tailored field force management for your company increases the business profitability and the customer experience by the smoother and easier maintenance processes. Real-time information can be found in centralized maintance´s own system and it provides an easy process from creating the work request to receive and invoice it.
Our customers
Price list
- Create work requests and schedule tasks. If necessary, the task can be allocated to several employees
- VALPAS mobile application for field crews to sign off on work
- Take photos at the work site
- Automatic messages to customers
- Outlooks for resource management, e.g. map view and resource calendar
- Customer data management
- The same functions as in the Basic package and:
- Work time monitoring – accurate hourly control to support invoicing and salary payments. Separate the time taken to complete the task and the working time.
- Job request form for the company website
- Calendar view for work planning
- Temporary assignments and their management
- Device card, device maintenance and energy monitoring
- Customer-specific profitability calculation
- + Transfer work to subcontractors
- A comprehensive work control system tailored to your company’s needs together with our innovative product development team. Additional features in the PRO package:
- Inventory management, as well as car-specific inventory management
- Vehicle and fleet tracking with a GPS device
- Company-specific report templates
- Personalized customer communication and customer satisfaction surveys
- VALPAS invoicing module
- Integration with other company systems
- Prices include VAT 0%.
Interested?
Our experts will be happy to help!